At WUMO, we strive to ensure that you have a smooth and satisfying experience with our products. If you are not completely satisfied, we’re here to help.
1. Returns
You may request a return under the following conditions:
- The product is damaged or defective upon delivery
- You received the wrong item
📌 Return request must be made within 7 days of delivery
To be eligible for a return:
- The product must be unused and in original condition
- It must be returned with original packaging
2. Non-Returnable Items
We do not accept returns in the following cases:
- Used or damaged products (not due to our fault)
- Requests made after 7 days of delivery
- Minor variations in product appearance
3. Refunds
Once your return is received and inspected:
- You will be notified about approval or rejection
- If approved, the refund will be processed within 5–7 business days
- Refund will be credited to your original payment method
4. Replacement
We offer replacements only for:
- Damaged products
- Defective items
- Wrong product delivered
5. Cancellation
- Orders can be canceled before they are shipped
- Once shipped, cancellation is not possible
6. Shipping Costs
- Return shipping costs may be borne by the customer unless the issue is from our side
- Shipping charges are non-refundable
7. Contact Us
For any return or refund requests, contact us:
- Email: support@wumo.in
- Website: www.wumo.in
